1. Preamble

To regulate the rights and obligations arising between you and Pagsmile Limited (hereinafter referred to as "we", or "us") in connection with your application for and participation in the SMILE.ONE program operated by us (the "Program"), this SMILE.ONE Program Terms (the "Terms") is hereby established.

The Terms apply to your entire process of applying for and participation in the Progam. Your participation in the Program is also subject to our privacy policy, platform rules, operating guidelines, and other related policies or documents that are published or updated by Our Website from time to time (collectively, the "Program Rules"). The Program Rules form an integral part of the Terms and may be amended or updated by us as necessary.

By submitting an application, registering an account, clicking "Agree", or otherwise applying to join or actually participating in the Program in any manner, you acknowledge that you have read, understood, and agreed to be bound by the Terms and the Program Rules. If you do not meet the eligibility requirements or do not agree to any part of the Terms or the Program Rules, you must not apply for or participate in the Program.

We reserve the right, at our sole discretion and as required by business development, to amend, supplement, or update the Terms and the Program Rules from time to time, and to publish such changes through announcements, on-page notices, or other reasonable means. If you continue to use or participate in the Program after such changes take effect, you shall be deemed to have accepted the revised content in full. If you do not agree to any such changes, you must immediately cease using the Program.

2. Definitions

2.1 "SMILE.ONE Program" means an online program operated by us, through which certain tools, features and functionalities are made available to you for voluntary participation in promotional activities relating to Our Games. The Program enables you to submit applications for participation and, subject to Program Rules, to access features that support your participation, the tracking and display of data, and reward payments. Participation in the Program is voluntary. Through the Program, you may, at your own discretion, participate in promotional activities relating to Our Games through various means, including but not limited to publishing promotional content on your Third-Party Social Media Accounts. In accordance with the Program Rules, the Program tracks and calculates data generated from G-Friends referred by you and facilitates the payment of rewards to you for referral service through third-party payment service providers.

2.2 "SMILE.ONE" or "you" means any natural person who has completed registration and participates in the Program.

2.3 "Our Games" means the games that are developed, published, or operated by us or our Affiliates from time to time, including any related test versions, regional versions, updates, expansions, or successor versions.

2.4 "Third-Party Social Media Account(s)" means the accounts registered and owned by you on third-party social media platforms, including without limitation short video platforms, live streaming platforms, and social networking platforms.

2.5 "Program Rules" means all rules, policies, guidelines, and operational specifications that we publish or update from time to time in connection with the Program, which form an integral part of the Terms.

2.6 "SMILE.ONE-Friend" means a new user who is referred by you and who installs Our Games through a referral code, or other method designated by us.

2.7 "In-Game Purchase" means the purchase of virtual items, virtual currency, subscriptions, or other game resources within Our Games.

2.8 "Reward" means the amounts payable to you in accordance with the Program Rules, which are calculated based on In-Game Purchase made by your SMILE.ONE-Friends, after deduction of applicable platform fees, taxes (if any), refunds, chargebacks, transaction fees, and any other amounts as determined by us under the Terms and applicable law or in accordance with Third Party Arrangements.

2.9 "Transaction Fraud" means you artificially influences, interferes with, manipulates, or attempts to manipulate In-Game Purchases through any improper, fraudulent, abusive, or non-compliant means. Transaction Fraud includes, without limitation, generating transactions through unauthorized or illegal payment methods (including but not limited to stolen or fraudulently obtained payment instruments or accounts); initiating, inducing, or coordinating malicious refunds, chargebacks, or payment reversals after triggering Rewards; promoting referral codes to existing users within game environments or through deceptive, misleading, or unauthorized means to improperly obtain attribution or Rewards; directly or indirectly funding, recharging, or transacting through accounts controlled by you for the purpose of inflating transaction volume, obtaining improper benefits, or facilitating money laundering; exploiting exchange rate differences, regional pricing, or unauthorized top-up channels to conduct abnormal or low-cost high-volume transactions for the purpose of improperly obtaining Rewards; or any other conduct that we reasonably determine results in abnormal, inaccurate, misleading, unlawful, or untruthful data or outcomes.

Any determination of whether Transaction Fraud has occurred shall be made by us in our reasonable discretion, acting in good faith and based on available data, system records, monitoring tools, or risk control measures, and such determination shall be final and binding for the purposes of the Terms.

2.10 "Third Party Arrangement" refers to any agreements, arrangements, or obligations with guilds, unions, artists, record labels, publishers, collecting societies, licensors, or other third parties that may impose payment, clearance, licensing, or reporting requirements in connection with the creation, use, publication, display of your Content.

2.11 "Affiliate" means any entity that directly or indirectly controles, is controlled by, or is under common control with us.

3. Application, Eligibility and Account Security

3.1 Application and Eligibility

We may make available SMILE.ONE program and related promotional programs through our official website (the "Our Website"). You may apply to participate in the Program through a game account associated with Our Games, or by completing the registration of a Program account, in each case in accordance with the requirements made available by us from time to time.

You are eligible to apply to participate in the Program if you are at least eighteen (18) years old (or such higher age as may be required to reach the age of majority under the laws of your jurisdiction) and have the legal capacity to enter into a binding agreement with us, are not located in or a resident of any country or region subject to applicable sanctions or trade restrictions, maintain a valid payment account capable of receiving payments under the Program, and are not an employee of us or any of our Affiliates, nor an immediate family member of such employees (including spouse, parent, sibling, and anyone living in the same household as one of our employees).

You agree that all information provided by you to us in connection with your application, registration, or participation in the Program is true, accurate, complete, and not misleading, and that you will promptly update such information if it changes.

Your application and participation in the Program are subject to our review and acceptance. We reserve the right, in our sole discretion and without any obligation to provide reasons, to accept or reject any application, or to approve, limit, suspend, or terminate your participation in the Program or your access to Our Website at any time and for any reason, including where we reasonably determine, acting in good faith, that you do not meet or no longer meet the applicable eligibility requirements or that your participation may pose legal, compliance, operational, or reputational risks to us.

We may, in our sole discretion, establish, modify, supplement, or remove any eligibility criteria, participation requirements, features, campaigns, or benefits of the Program from time to time, and may make different features or opportunities available to different participants. Acceptance by us to participate in the Program does not guarantee continued participation, access to any specific feature, campaign, or benefit, or any minimum level of activity, visibility, or compensation.

You must remain compliant with these Terms and any applicable eligibility criteria at all times during your participation in the Program.

3.2 Account Security

You are solely responsible for maintaining the confidentiality and security of your Program account credentials, including but not limited to your password, authentication methods, and any other security information associated with your account.

You shall not share, transfer, assign, sublicense, or otherwise permit any third party to access or use your account, whether directly or indirectly, with or without consideration. Any such account sharing or unauthorized access shall constitute a material breach of these Terms.

You shall promptly notify us of any suspected or actual unauthorized access to, or use of, your account. However, you acknowledge and agree that we do not assume any obligation to detect, prevent, or remediate unauthorized access, account compromise, phishing, or misuse of credentials.

We shall not be responsible or liable for any loss, damage, delay, or unauthorized activity arising from or in connection with:

• account sharing, disclosure, or failure to maintain confidentiality;
• unauthorized access to your account by any third party;
• phishing, social engineering, malware, or other security breaches; or
• any actions taken through your account, whether or not authorized by you.

Any actions, instructions, withdrawals, or transactions conducted through your account shall be deemed to have been duly authorized by you, and we shall be entitled to rely on such actions without further verification.

4. Confidentiality, Conduct and Program Participation

4.1 Confidential Information

You acknowledge and agree that all non-public information, materials, data, documents, and communications made available to you in connection with the Program or through our Website, whether in written, electronic, oral, or other form, constitute our confidential information, except for materials that are clearly designated or made available by us for public use or publication (such as media kits or similar promotional assets expressly intended for use in your content).

Without limitation to the foregoing, any information relating to unpublished or unreleased features, products, services, campaigns, game content, updates, mechanics, characters, reward payment, or other elements made available through the Program (collectively, "Confidential Materials") shall be deemed confidential at all times, regardless of whether they are marked as confidential.

We may, from time to time, make Confidential Materials available to you prior to their public release. You agree to: (a) keep all Confidential Materials strictly confidential; (b) not disclose, publish, share, or otherwise make such Confidential Materials available to any third party without our prior written consent; and (c) use the Confidential Materials solely for the purposes of participating in the Program and strictly in accordance with any instructions, restrictions, or guidelines provided by us.

Any breach of this Section constitutes a material breach of these Terms and may result in immediate suspension or permanent termination of your participation in the Program, without prejudice to any other rights or remedies available to us.

4.2 Conduct and Compliance Obligations

You agree to participate in the Program in a responsible, lawful, and professional manner. In connection with your referral of SMILE.ONE-Friend to Our Games, any activities conducted by you in any form (including but not limited to whether on our Website, on any third-party platforms or social media services, or offline), as well as any promotional or related content created, published, or otherwise used by you ("Content"), you shall:

• comply with these Terms, Program Rules, all applicable laws and regulations, and the terms, policies, and guidelines of any relevant third-party platforms or social media services used by you, including any requirements relating to advertising disclosures or commercial cooperation;
• ensure that all Content, materials, and any statements, representations, communications, or conduct made or undertaken by you in connection with the Program are accurate, complete, truthful, and not misleading, deceptive, fraudulent, false, exaggerated, or otherwise inappropriate, whether or not such statements are included in Content, including without limitation Transaction Fraud, impersonation, account sharing, manipulation of metrics, scams, cheating, or misuse of confidential or personal data, and including any inducement or attempt to induce users to register, participate, or make In-Game Purchases based on false, misleading, or exaggerated information, or any attempt to mislead, induce, or facilitate registration or participation by minors using another person's identity, credentials, or identification information (including, where applicable, parental or third-party identification documents);
• ensure that any activities, statements, representations, or Content made or published by you on third-party platforms or social media in connection with introducing SMILE.ONE-Friend to Our Games do not, and are not reasonably likely to, harm our reputation, business, users, partners, or the integrity of the Program and/or Our Website, including through unsubstantiated, misleading, or exaggerated claims or representations;
• ensure that any Content and information provided by you in connection with the Program is original to you or that you have obtained all necessary rights, licenses, consents, permissions, and approvals for its creation, publication, and use, including from any individual whose name, image, voice, likeness, personal data, or intellectual property appears in the Content;
• ensure that all Content complies with all applicable laws and regulations, and all applicable terms, policies, and guidelines of relevant third-party platforms or services, and does not contain or promote unlawful, deceptive, abusive, hateful, obscene, threatening, or otherwise inappropriate conduct, nor any malicious code, viruses, malware, spyware, worms, or other harmful or disruptive components;
• ensure that all Content is non-confidential in nature and is not subject to any pending, threatened, or reasonably foreseeable claims, disputes, or legal proceedings that would restrict its use or publication;
• acknowledge and agree that we do not review, host, publish, display, distribute, or otherwise use your Content, and that you are solely responsible for your Content and for any consequences arising from its creation, publication, or use on third-party platforms;
• acknowledge that your participation in the Program, and any reference to us or the Program in your Content or activities, will not create any obligation on us to make any payment to you or any third party unless expressly agreed otherwise in writing;
• have full legal capacity and authority to enter into these Terms and perform your obligations hereunder, and that such participation does not breach any agreement or obligation to which you are subject;
• not enter into any agreement or arrangement that would prevent, restrict, or interfere with your ability to comply with these Terms;
• comply, at your own cost and expense, with all applicable laws, regulations, and industry standards relating to advertising, marketing, and disclosure obligations (including endorsement, sponsorship, and promotional disclosure requirements), and pay all applicable taxes, fees, and charges arising from your participation in the Program.

4.3 Costs, Independence, and No Reliance

You are solely responsible for all costs and expenses incurred by you in connection with introducing SMILE.ONE-Friend to Our Games, including but not limited to the creation, production, publication, and distribution of any Content, and nothing in these Terms shall be construed as creating any employment, agency, partnership, or joint venture relationship between you and us.

4.4 Suspension, Termination, and Inactivity

We may suspend, restrict, or terminate your participation in the Program, or your access to Our Website, at any time, with or without cause, in our sole discretion, including where we reasonably determine that your conduct, Content, or activity on Our Website or any third-party platform may create legal, compliance, operational, or reputational risks for us.

4.5 Disclaimer of Program Support

Any support, guidance, feedback, or other assistance that we may provide to you in connection with the Program is provided on an "as is" and "as available" basis, without warranties of any kind, whether express or implied. You acknowledge and agree that any reliance on such support is at your own risk.

5. Reward, Payment and Tax

5.1 No Guaranteed Reward

You acknowledge and agree that you are not entitled to receive, and we are under no obligation to pay, any fees, compensation or other remuneration for your participation in the Program or for any Content, unless and to the extent expressly agreed by us in writing or made available through Our Website in accordance with the Terms.

5.2 Reward Arrangements

By participating in the Program, you may have the opportunity to earn Rewards, which are calculated in accordance with the Program Rules based on In-Game Purchases made by your SMILE.ONE-Friends, subject to the applicable deductions set out in Clause 2.8. You may also have the opportunity to receive other benefits or privileges. Such benefits and privileges may be subject to additional terms, policies, and guidelines.

For the avoidance of doubt, we reserve the right, at any time and in our sole discretion, to cancel, suspend, withhold, reduce, adjust, or discontinue the issuance or payment of any Rewards, including where we reasonably suspect or determine that any Transaction Fraud, fraudulent activity, manipulation, abuse, or any other violation of these Terms or the Program Rules has occurred or may occur, or where any In-Game Purchases are invalidated, reversed, refunded, or charged back.

In order to receive Rewards, we may require you to provide necessary personal information, including but not limited to bank account details, payout account details, mailing address, email address, tax identification number, and government-issued identification numbers, as well as any additional documents reasonably required to comply with applicable laws and regulatory obligations. Failure to provide such information or documentation in a complete, accurate, and timely manner may result in our inability to process, issue, or pay any Rewards to you, and any such failure shall be deemed a voluntary waiver of the Reward by you, and we shall have no obligation to make any payment thereof.

5.3 No Employment, Agency, Partnership or Fiduciary

Nothing in the Terms or in any reward arrangement shall be construed as creating any employment, partnership, agency, joint venture or fiduciary relationship between you and us. Any amounts paid to you (if any) are made solely in consideration of your participation in the Program and do not constitute salary, wages, employee benefits or remunerations for services.

5.4 Payment Thresholds and Cycles

Where any payment is applicable, payments will be calculated and made in accordance with the payment cycle, minimum payout threshold and rolling accumulation period communicated to you through Our Website or otherwise in writing. We may defer or withhold payment until the applicable minimum payout threshold has been met.

Unless otherwise specified by us, any Reward shall be subject to a thirty (30)-day holding period from the date of generation, during which such Reward shall not be eligible for withdrawal. Upon expiry of the holding period, the Reward shall be released into the withdrawable balance and may be withdrawn within three hundred and sixty-five (365) days thereafter (the "Withdrawal Period").

Any Reward not withdrawn within the Withdrawal Period shall automatically expire and be permanently forfeited without compensation, and we shall have no obligation to pay or restore any such expired amounts.

For the avoidance of doubt, any Reward shall expire if not withdrawn within three hundred and ninety-five (395) days from the date of its generation.

5.5 Taxes and Withholding

You are solely responsible for the payment of all taxes, duties, levies and governmental charges of any kind, including but not limited to income taxes, value-added tax (VAT), goods and services tax (GST), sales taxes and similar charges, arising out of or in connection with any payments, rewards or other benefits made or provided to you under these Terms.

In certain jurisdictions, applicable laws or tax regulations may require us to collect, verify and/or report tax-related information about you, to withhold taxes from amounts payable to you, or to do both. You agree to provide us with complete, accurate and timely information, documentation and tax forms as we may reasonably request for such purposes.

If you fail to provide documentation that we determine, in our reasonable discretion, to be sufficient to enable us to comply with applicable tax withholding or reporting obligations, we may withhold, suspend or delay payments to you, up to the amount required by applicable law, until such documentation has been provided to our satisfaction.

Where we are required by applicable law to withhold taxes from any amounts payable to you, we will deduct such withholding taxes from the relevant payment and remit them to the appropriate tax authorities. Subject to applicable law, we will provide you with a receipt or other reasonable evidence of such withholding and, upon reasonable request, supporting documentation customarily issued in connection with such withholding, for your own tax reporting or credit or refund claims.

Nothing in these Terms shall be construed as obligating us to provide tax advice, tax gross-ups, tax equalization or any other form of tax assistance. You acknowledge that we do not make any representations or warranties regarding the tax treatment of any payments, rewards or benefits, and you are encouraged to seek independent professional tax advice.

If, notwithstanding the foregoing, we are required by any applicable law, regulation, or tax authority to pay, withhold, remit, or otherwise bear any taxes, penalties, interest, fines, or similar amounts on your behalf that should have been paid by or withheld for you, including where such amounts were not withheld or deducted at the time of payment, you agree to promptly reimburse and fully imdenify us for all such amounts upon demand, to the extent permitted by applicable law.

5.6 Payment Method

Payments of Rewards will be made through one or more third-party payment service providers designated by us from time to time ("Payment Service Providers"). In order to receive any Rewards, you may be required to provide necessary payment and identity information, including but not limited to bank account details or other payout account information, in a form and manner designated by the Payment Service Providers. You represent and warrant that all payment and identity information provided by you to the Payment Service Providers is true, accurate, current, and belongs to you. We are entitled to rely on such information without independent verification and shall not be responsible for any delay, failure, or loss arising out of (i) inaccurate, incomplete, or outdated information provided by you, or (ii) any acts, omissions, or processing delays of the Payment Service Providers.

You acknowledge and agree that such information may be collected, processed, stored, and otherwise handled by the Payment Service Providers for the purposes of processing payments, complying with applicable laws and regulations, and conducting compliance, risk control, and anti-fraud checks. We do not control and are not responsible for the data handling practices of the Payment Service Providers.

Payments will be made solely to a payment account designated by you. You are solely responsible for maintaining the security of your account credentials and payment settings. Any withdrawal request, payment instruction, or modification of payment details made through your account shall be deemed to have been duly authorized and made by you. We shall be entitled to rely on such instructions without further verification and shall have no obligation to verify the identity or authority of the person initiating such actions.

Accordingly, any Rewards paid in accordance with instructions submitted through your account shall be deemed validly and fully discharged, and we shall have no obligation to reissue, reimburse, or otherwise compensate any amounts that have been paid, including in cases of unauthorized access, account compromise, phishing, or other security breaches. We shall not be liable for any loss arising from unauthorized access to your account or misuse of your credentials.

5.7 Suspension and Forfeiture

We reserve the right, in our sole discretion, to suspend, withhold, or cancel any issuance or payment of any Rewards, benefits, or privileges, whether accrued or not yet paid, in the event of suspected Transaction Fraud, abuse, manipulation, violation of these Terms, breach of applicable laws, or non-compliance with any Program Rules.

6. Duration and Termination

The Duration of the Terms shall commence upon our acceptance of your application to the Program and your acceptance of these Terms, and shall continue until terminated in accordance with this Section.

We may terminate or suspend the Terms, your participation in the Program, or your access to Our Website, in whole or in part, at any time, with or without cause, and with or without prior notice, in our sole discretion.

You may terminate the Terms at any time by ceasing your participation in the Program and use of Our Website.

Without limiting the foregoing, we may immediately suspend or permanently terminate the Terms and your participation in the Program if you breach or are reasonably suspected of breaching these Terms or the Program Rules, or if we reasonably determine that your conduct may expose us, Our Website, our users or any third party to legal, regulatory, reputational or commercial risk.

Upon any termination or suspension for any reason:

• all rights, licenses, benefits, rewards, incentives and other privileges granted to you under the Program and these Terms shall immediately cease;
• any unpaid, unconfirmed, provisional or disputed amounts, including any Rewards, benefits or other privileges not finally approved by us, shall be forfeited and shall not be payable to you; and
• Sections which by their nature should survive termination, including but not limited to limitation of liability, indemnification, intellectual property, compliance, Settlement Data, dispute resolution and governing law, shall survive.

7. Limitation of Liability; Sole and Exclusive Remedy; Indemnification

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, WE DO NOT HOST, DISPLAY, PUBLISH, DISTRIBUTE, MONITOR, REVIEW, APPROVE OR OTHERWISE USE ANY CONTENT OR PROMOTIONAL MATERIALS CREATED BY YOU. WE SHALL HAVE NO RESPONSIBILITY OR LIABILITY WHATSOEVER FOR ANY CONTENT CREATED OR MADE AVAILABLE BY YOU ON ANY THIRD-PARTY PLATFORMS OR OTHERWISE. ALL CONTENT IS SOLELY YOUR RESPONSIBILITY.

NOTWITHSTANDING ANY OTHER PROVISION OF THESE TERMS, AND TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL WE OR OUR AFFILIATES, SERVICE PROVIDERS, AGENTS, EMPLOYEES OR REPRESENTATIVES BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REWARD, DATA OR GOODWILL, ARISING OUT OF OR RELATING TO THESE TERMS, OUR WEBSITE, THE PROGRAM, YOUR PARTICIPATION THEREIN, ANY REWARDS, OR ANY CONTENT CREATED OR PUBLISHED BY YOU.

Your sole and exclusive remedy for any dissatisfaction with the Program, Our Website or these Terms is to terminate these Terms and cease participation in the Program.

Nothing in these Terms excludes or limits liability that cannot be excluded under applicable law.

You agree to indemnify and hold harmless us and our Affiliates, and our respective officers, directors, employees and agents, from and against any claims, losses, liabilities, damages and expenses arising out of or relating to:

• your Content or activities in connection with the Program;
• your participation in the Program;
• your breach of these Terms or the Program Rules;
• any Transaction Fraud or other violation of these Terms or applicable laws; or
• any violation of third-party rights by you.

8. Assignment

You may not assign, transfer, delegate or sub-license any of your rights or obligations under these Terms, in whole or in part, to any third party for any reason, without our prior written consent. Any attempted assignment, transfer, delegation or sub-license in violation of this Section shall be null and void and may also result in the immediate termination of these Terms and your access to Our Website.

We may assign or transfer these Terms, in whole or in part, without restriction, to our Affiliates, successors, assigns or any person/entity designated by us at any time without your consent.

9. Choice of Law; Venue

These Terms and any dispute, claim or controversy arising out of or relating to these Terms, the Program, the Program Rules, or Our Website shall be governed by and construed in accordance with the laws of Singapore, without regard to its conflict of laws principles.

Any action or proceeding to enforce these Terms or arising out of or relating to these Terms, the Program, the Program Rules, or Our Website, to which an applicable agreement to arbitrate does not apply, shall be brought exclusively in the courts of Singapore, and you and we irrevocably submit to the exclusive jurisdiction of such courts and waive any objection based on lack of personal jurisdiction, improper venue or forum non conveniens.

10. No Waiver

Our failure or delay to require or enforce strict performance by you of any provision of the Terms, or to exercise any rights hereunder, shall not be construed as a waiver of any such provision or right.

Any express waiver by us of any provision, condition, or requirement of the Terms shall not constitute a waiver of any future obligation to comply with such provision, condition, or requirement.

Except as expressly and specifically set forth in the Terms, no representations, statements, consents, waivers, or other acts or omissions by us shall be deemed to modify the Terms or be legally binding, unless set forth in a written document duly executed by you and an authorized representative of us.

11. Data Protection and Privacy

In connection with your participation in the Program, we may collect and process personal data that you choose to provide to us directly, including your name, contact details, account identifiers and other information submitted as part of your application for, and participation in, the Program.

To the extent applicable, we will process such personal data in accordance with our Privacy Policy, as updated from time to time and made available on Our Website.

When you use or interact with any third-party services in connection with the Program, including payment service providers, such third parties may independently collect, use, process and store your data in accordance with their own privacy policies and terms. We do not control and are not responsible for the data practices of such third parties.

To the extent that any data is shared with or processed by payment service providers for the purpose of processing payments or facilitating the payment of Rewards, such processing is subject to the applicable third-party terms. You acknowledge and agree that you are solely responsible for reviewing and complying with such third-party terms.

12. Force Majeure

We shall not be liable for any delay or failure in performing our obligations under these Terms, including the calculation, accrual, issuance, withholding, suspension, or payment of any Rewards, where such delay or failure is caused by events beyond our reasonable control.

Such events include, without limitation, acts of God, fire, flood, earthquake, epidemic or pandemic, war, terrorism, civil unrest, riots, embargoes, sanctions, acts of governmental or regulatory authorities, changes in applicable laws, labor disputes or strikes, shortages of transportation, energy or materials, system failures, cyberattacks, hacking incidents, malware, or other similar events beyond our reasonable control.

In such cases, we may suspend or delay performance and shall not be liable for any resulting delay or failure, including in relation to Rewards.

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